Warranty

Limited Warranty

Eulum warrants each LED Module, and control interface (when installed in a compatible and suitable LED system) to be free from defects in materials and workmanship. And to operate form the date of installation (or date of manufacture if installation date is not known or available or verifiable) for the time periods and subject to the Terms and Conditions specified below. If Eulum LED Module or control interface fails to operate for the specified warranty period, Eulum will provide a free repair or replacement component in accordance with the Terms and Conditions set forth below. Labour not included.

Terms And Conditions

This warranty only applied when Eulum Design LED modules and/or control interfaces are: properly wired and installed, operated on a suitable power supply (within the specified recommended by Eulum, used in lighting equipment designed and approved for the application in environmental conditions (temperature, humidity) within the normal specified operating range of the system. This warranty does not apply to any abnormal use or use in violation of any applicable standard, code or instructions for use in installations.

This warranty does not apply in the event of conditions demonstrating abnormal use or stress, including under/over voltage/current conditions, power surges or spikes, excessive switching cycles or operating hours, or outside the following recommended operating conditions:

  • Warranty period is based on typical 8,760 hr./yr. operation on a continuous cycle of 24 hours
  • Do not exceed the Tc point or case temperature
  • Operate at rated DC Voltage or DC Current
  • Do not exceed the published ambient operating temperature for LED Modules, Eulum power supplied or controls
  • Measures must be in place to prevent lightning strikes or transients at the input of the power supply in intended to operate above the rated transient protection of the power supply.

Inappropriate use and selection of power supplied will void the entire warranty.

Return of Defective Product

After contacting Eulum Design, the purchaser/user shall promptly return the product at the user’s expense after receiving instructions regarding if, when and where to ship the product. Failure to follow this procedure shall void this warranty.

Eulum Design reserves the right to examine all failed products to determine the cause of the failure and patterns of usage and reserves the right to be the sole judge as to whether any of these components are defective and covered under this warranty.

Limitation of Liability

The foregoing shall constitute the exclusive remedy of the purchaser and the sole liability of Eulum. No warranty of merchantability or fitness for a particular purpose is made or is to be implied. In no event shall Eulum be liable for any other costs or damages, including lost profits or revenues, incidental, special or consequential damages.